Problems Opening or Printing SCDOR Forms and Documents

Trouble Opening or Printing our Forms and Documents

If you are getting blank pages when you try to open any of our forms or documents please refer to this Adobe Acrobat Reader fix:
http://www.adobe.com/support/techdocs/29776.htm
If you have any questions about this fix contact Adobe Support.
Make sure you are using Internet Explorer 6.0 if you are getting blank pages and Adobe Reader 5.0

When downloading a PDF form, my web browser window goes blank and I never receive the file.

Should you experience PDF files appearing as a blank window within your web browser after downloading, follow the appropriate steps below to resolve the issue:

Use the "Save Target As..." or "Save Link As..." option to download the PDF file directly to your hard drive and bypass the Acrobat Reader plug-in.

Select "PDF File Format" if necessary.
Select the file(s) you wish to download.
Click the "Review Selected Files" button.
When presented with the Results page use the "Save Target As.." option to download the file. This can normally be accomplished by right clicking (left click, if your mouse is configured for left handed operation) on the title link then selecting "Save Target As.." when presented with a menu.
Use Adobe Acrobat Reader to open the file after downloading.

Adobe Acrobat Reader
If you are using Adobe Acrobat Reader version 3.0 or earlier, upgrade to version 3.01 or later.

Internet Explorer
Please see Article ID: Q177321 in the Microsoft Support Online database for a possible resolution.

Printing Issues

Print PDF's only using button shown in this pictures. Any other way of printing will cause blank pages.

Print using the Adobe Acrobat print function

You will need the Adobe Acrobat Reader Version 5.0 or later to view and
print these forms.
If you have an older version of Adobe Reader version 5.0 or earlier, uninstall it first and then install Version 5.0 or later.

You can download it here:

Make sure you have a updated browser Internet Explorer 6.0, Netscape 4.8 or higher.
Also so make sure you do not have two different versions of Adobe Reader installed.
If you get an error message opening our forms on the web, try uninstalling and then reinstall the current Adobe Reader.
Click here to contact Adobe Support.
If you are still having problems, click here to email us your address and we will mail the forms that you need.

The S.C. Department of Revenue strives to make our website broadly accessible and is continuously working on improvements.
If you have problems accessing this website or suggestions on how to improve the accessibility of this site, please contact webmaster@sctax.org.
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