SC Department of Revenue
 
 
 
 
 
 
 
 
 
 
 
 
Business Tax TeleFile System FAQ

 

Frequently Asked Questions:

·        Can I register the same PIN to file both Sales and Withholding tax returns?

o       Yes

·        Can I file more than one return per tax type on the same call?

o       When filing multiple returns with different filing periods covered, separate telephone calls are required.

o       One sales and one withholding return with the same filing period covered can be filed on the same call.

·        What if I entered the incorrect filing period covered and received a confirmation number?

o       Call into the system again and file for the correct filing period covered (no additional action required).

·        What if I'm unsure whether I filed for a particular filing period covered?

o       Attempt filing again for the filing period in question.  If the system prompts you to continue the return process, you did not file.

·        What to do when the system will not accept my zero gross proceeds of sales?

o       Press the # sign after entering the zero dollar amount.

·        What tax return forms does Business Tax TeleFile accept?

o       Sales

§         ST3 (Monthly, Quarterly, Seasonally, Annual)

o       Withholding

§         WH1605 (Quarterly_1st, 2nd, 3rd)

§         WH1606 (Annual_4th Quarter)

·        What date format is correct for quarterly withholding tax returns?

o       1st quarter …………………………………………… 03/2012

o       2nd quarter ……………………………………………06/2012

o       3rd quarter …………………………………………… 09/2012

o       Annual / 4th quarter …………………………………. 12/2012

·        How long does it take for my return information to post to the system?

o       Two business days following the date your return is filed.

·        Are there instances when I need to mail paper documentation?

o       When closing a retail sales location – Voice instructions provided when the "business close" option is selected (Use form C-278 / sales filers only).

o       When submitting W2 and/or 1099 information - See RS-1 Specifications

 

 



 
The S.C. Department of Revenue strives to make our website broadly accessible and is continuously working on improvements.
If you have problems accessing this website or suggestions on how to improve the accessibility of this site, please contact webmaster@sctax.org.

Disclaimer and Copyright Information
Privacy Statement

Home / Contact DOR